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APOLOGIES & THANK YOU

(updated Thursday 11th October)

As many of our patients are aware there was a local power cut on Friday 5th October which affected the practice at The Avon Medical Centre.   Although power was restored late Friday evening the power cut unfortunately affected practice access  to our clinical system.    The clinical system is where we hold patient information.   This also affects The Cander Centre.    For safety purposes we were therefore only able to see patients with an URGENT condition.   These patients were triaged by a clinician to determine the urgency and if required appointed to the appropriate clinician.

For patients who had pre booked appointments please accept our apologies but we had to cancel routine appointments on Friday 5th October pm, Monday 8th & Tuesday 9th October.  Unfortunately, we were unable to contact patients direct as our appointment system is held on our clinical system which we had no access to.    Please contact the practice to allow us to reappoint you.

Please be assured Lanarkshire IT department and EMIS (our clinical system supplier) worked extremely hard to get our system working again.    Our practice team also worked extremely hard to offer you the best service available during this difficult time.

Our patients have been very understanding and as a practice we would like to THANK YOU for your patience during this very trying time.

Many thanks to all our patients again.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

 

ONLINE FUNCTIONS.  Repeat Prescriptions & booking appointments ONLINE now here!   To improve communication links we are pleased to announce the availability to now order your repeat prescription online or book a GP appointment online.  Please present in person at the surgery with photographic ID to register.

Once registered please follow this link to register with your unique code  http://www.patient.co.uk/patient-access

 

GP Training Practice (information for GPSTs & Patients)

We have been an enthusiastic Training practice for over 25 years and this is reflected in the wealth of experience that is offered to every GPST by each member of our practice team.  Find out more

(Site updated 15/11/2018)
 
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